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Frequently asked questions

Everything parents and tutors ask us about live mocks, bookings, results and accounts.

Getting started

What is Newton 11+?+

Newton 11+ is an online mock exam platform for children preparing for the 11+ entrance test. Each paper follows the GL Assessment pattern, the same four subjects and multiple-choice format as the real exam, and runs for an 8-hour window on exam day so your child sits the same paper as hundreds of other students across the UK and is ranked against them.

Which age groups is the platform for?+

The platform is designed for children preparing for the 11+ exam, typically Year 4 and Year 5 (ages 8 to 10). Younger and older siblings are welcome to use it for practice, but the difficulty is pitched at the standard 11+ cohort.

Do you cover my region?+

Our papers follow the GL Assessment pattern, which is used by most grammar school consortia across England, including Buckinghamshire, Kent, Essex, Birmingham, Trafford and others. Each region has its own exam format, subjects and weightings, and our mocks are tailored to match. Browse upcoming sessions by region on the booking page, and check our Grammar Schools directory for the format used in each area.

How do I create an account?+

A parent or guardian creates a single account for the family, then adds a profile for each child. You can register from the home page or any pricing card. Once signed up, you can browse upcoming live mocks and book seats for your children from your dashboard.

Can I try the platform before paying?+

Yes, and your child’s first live mock is free. Every new account gets one free exam credit automatically, so you can book a full GL-pattern live mock and see real results and a UK-wide ranking before paying anything. You can also run our free demo any time to see how the exam interface works and check that your device, browser and connection are ready for exam day.

The mock exam

What does a mock exam look like?+

Each mock follows the GL Assessment pattern used in the region you book for. Format and total duration vary between regions. They are typically between 1 hour 45 minutes and 2 hours including a 15-minute supervised break in the middle. Sessions cover the four standard subjects: Maths, Verbal Reasoning, Non-Verbal Reasoning and Comprehension. All questions are multiple-choice. The exact section order, length and weighting are shown on the booking page for each session so you know what to expect before you confirm.

Is this the same as the real GL Assessment paper?+

It is not an official GL paper. Only GL Assessment can produce those. Our mocks are written to mirror the GL pattern as closely as possible: same sections, same question styles, multiple-choice answer format and age-standardised scoring. The goal is realistic preparation, not a copy of the live test.

Are the mocks live or can my child sit them anytime?+

Each mock is live for an 8-hour window on exam day. Within that window your child can join whenever suits. The timer starts when they begin the paper and runs for the full exam length. Everyone sits the same paper within the same window, which is what makes the UK-wide ranking meaningful.

How is the exam invigilated?+

Sessions run inside a controlled exam interface with a fixed-length timer and a supervised break. The platform monitors session activity, and our team is on hand throughout the 8-hour window to handle technical issues. We rely on parents to provide a quiet, distraction-free environment at home.

What happens during the break?+

Every mock includes a 15-minute supervised break between sessions, with an on-screen countdown. Your child can step away from the screen, have a drink and stretch. The next session starts automatically when the break timer ends, so make sure they are back at their desk before the countdown reaches zero.

Can my child rejoin if their internet drops?+

Yes. If the connection drops mid-exam, simply reload the page and sign back in. Answers already submitted are saved. Your child's personal exam timer keeps running while they are offline, so please reconnect as quickly as possible to avoid losing exam time.

Bookings and timings

How do I book a mock?+

Sign in, go to your dashboard and open Book an exam. You will see upcoming live sessions, filterable by region. Pick a date that suits your week, choose which child the booking is for, and confirm. The seat is held against your account once the booking is made.

How far in advance can I book?+

Slots open progressively across the academic year. You can book any session that appears in your dashboard, including sessions several weeks ahead. Popular dates close to the real 11+ exam fill up quickly, so booking early is recommended.

Can I book multiple sittings for the same child?+

Yes, and we recommend it. Multiple sittings build exam stamina and let you see real progress over time. Each booking uses one credit per child.

Can one account book mocks for multiple children?+

Yes. A single parent account can hold profiles for each of your children. Credits are shared across the account, so you can use them for any of your registered children on any available date.

How do I cancel or reschedule?+

You can cancel or move a booking from your dashboard up until the cancellation window shown at the point of booking closes. Cancellations made inside that window release the seat back to your account; cancellations made outside it may not be refunded or rebooked.

What if we cannot sit the mock within the 8-hour window?+

If your child cannot sit the mock during the day's 8-hour window, please cancel or reschedule via your dashboard before the window opens, in line with the cancellation policy. Sessions that have not been started by the time the window closes are marked as missed and the credit will normally have been used.

Results, ranking and progress

When do I get the results?+

Your child's score and section breakdown are released as soon as their session is marked, typically within minutes of finishing. UK-wide ranking is finalised once all students have completed the paper within the day's 8-hour window. Everything appears on your dashboard under Results.

What do the results show?+

Each result includes a total standardised score, a section-by-section breakdown (Maths, Verbal Reasoning, Non-Verbal Reasoning, Comprehension), a UK-wide rank and percentile against everyone who sat the same session, and the questions your child answered correctly and incorrectly.

What is age-standardisation and why does it matter?+

Most grammar schools age-standardise raw scores so that a child born in August is not disadvantaged compared with one born in September. Our scoring follows the same approach, which gives you a number you can compare meaningfully across siblings and across the year group.

How do I track progress over time?+

The Progress page on your dashboard shows every sitting your child has done, plotted over time, with section-level trends. This is where strengths and weaknesses really come through after a handful of mocks.

Will the results predict whether my child will pass?+

Mock scores are a strong indicator of exam-day readiness, but they are not a prediction. Performance on the real test depends on many factors outside our control. See our Terms of Use for the full position on results and outcomes.

Pricing, credits and payments

How much do mocks cost?+

Your first live mock is free. Every new account gets one free exam credit, so your child’s first sitting is on us. After that we offer three options: Single (£15 for 1 credit), Bundle (£30 for 3 credits, £10 per exam) and Pack (£50 for 5 credits, £10 per exam). Each credit books one child into one live mock. See the Pricing page for full details.

Is the first mock really free?+

Yes. When you create an account we add one free exam credit automatically, with no card or promo code needed. Use it to book any upcoming live mock for your child. The free credit is spent before any paid credits, and there is one per family.

Do credits expire?+

No. Credits stay on your account until you use them. You can spread sittings across the whole year.

Can siblings share credits?+

Yes. Credits are held at the account level, not per child, so you can use them for any of your registered children on any available date.

How do I pay?+

Payments are processed by Stripe. You can pay by debit or credit card. Your card details are entered on Stripe and never reach our servers.

Do you accept promo codes?+

Yes. Enter your promo code on the secure checkout page and the discount is applied before you pay.

Can I get a refund?+

If something has clearly gone wrong with your order, such as a duplicate charge, a failed mock we could not deliver, or an error on our side, contact us at [email protected] and we will look into it promptly. Credits used to access a mock that has already started are treated as a delivered digital service and are not normally refundable. Full terms are on our Terms of Use page.

Do you provide a receipt or invoice?+

Yes. A Stripe receipt is emailed to you automatically after every purchase. If you need a copy of an older receipt, contact us at [email protected].

Devices, browsers and technical

What device should my child use for the exam?+

A laptop or desktop computer with a keyboard and mouse or trackpad gives the best experience. Tablets work but a larger screen is easier to read for the comprehension section. We do not recommend taking a mock on a phone.

Which browsers do you support?+

Modern, up-to-date browsers, such as Chrome, Edge, Safari or Firefox, all work. Make sure the browser is updated and pop-up blockers are not preventing the exam interface from loading.

What internet connection do I need?+

A stable broadband connection is enough. We recommend connecting by ethernet or sitting close to the router for the exam, and closing other heavy applications during the session.

Can my child practise the interface before the mock?+

Yes. We strongly recommend it. Run the free demo a day or two before the live mock so the interface feels familiar and exam day is about performance, not learning the controls.

I forgot my password. How do I get back in?+

Use the Forgot password link on the sign-in page. We will email you a secure reset link. If you do not see the email, please check your spam folder.

Privacy, support and contact

How do you handle my and my child’s information?+

We follow UK data protection law and keep the information we collect about children to the minimum needed to deliver the service. We do not sell your information and we do not use it for advertising. See our Privacy Policy for the full picture.

What cookies do you use?+

We use strictly necessary cookies to keep you signed in and to process payments through Stripe. With your consent we also use Google Analytics to understand how the site is used and the Meta (Facebook) pixel to measure our advertising. You can withdraw consent at any time. See our Cookie Policy for details.

How do I close my account?+

Contact us at [email protected] and we will close your account and handle your information in line with our Privacy Policy.

How do I get help during a live mock?+

Our team monitors every live session. If something goes wrong on the day, email [email protected] with your child’s name and the session time and we will respond as quickly as we can.

Where can I send general feedback or suggestions?+

We love hearing from parents and tutors. Email [email protected]. Your feedback shapes what we build next.

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